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Policies

In order to cancel your appointment a 48 hour notice is necessary, after 48 hours, a 50% fee needs to be paid in order to reschedule, and for no shows or day of cancellations a 100% fee will need to be paid in order to reschedule. 

My goal is for you to always leave feeling your best and with what was discussed during our consultation. If you are not 100% satisfied with the service I would be more than happy to fix it for you as long as I am notified of the issue within 3 days after your appointment. Please note, this is for minor touch ups and changes, not for someone who has changed their mind about the color or style we previously talked about during the consultation.

 

Frequent cancellations or reschedules are not sustainable for my business or for the nature of the services I offer and may result in us needing to part ways, professionally.

 

Thank you in advance for valuing both our time and booking consciously.

Adjusting your service, or canceling a portion of your service without proper notice will result in above cancellation policies.

Tardiness
I do offer a grace period of 15 minutes for tardiness. If you are more than 15 minutes late to your appointment, we may need to cancel or adjust. Appointments that result in being canceled or adjusted same day will result in above cancellation policies.

Deposits
Should you cancel your appointment with less than 48 hours notice and a deposit is collected prior to booking, it is understood that the deposit will no longer be applied to the service total. All deposits are non-refundable.

Illness
I understand that unforeseen circumstances can arise, including illness. I value your understanding that cancellations negatively impact my business. If you are unable to attend your scheduled appointment due to illness, I will waive 50% of the fee as a gesture of good will, allowing us to share the financial impact of the cancellation. I appreciate your cooperation and look forward to serving you.?

Children are not allowed in the salon unless receiving a service.

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